At PPD Technology, we believe in providing you with a seamless and cost-free shipping experience. Please review our shipping policy for important information regarding delivery timelines and procedures.

All items will be shipped within 2 business days via FedEx. Our commitment is to promptly process and dispatch your order to get it to you as quickly as possible.

For Clover items, please allow 3-7 business days for processing and shipping. We use FedEx as our preferred carrier for Clover shipments, ensuring a reliable and secure delivery process. Tracking information will be provided for Clover items.

All shipments, including standard and Clover items, will be sent via FedEx or UPS with either overnight or 2-day shipping. We utilize these expedited shipping methods to ensure a timely and efficient delivery experience for our customers.

For all shipments, a tracking number will be provided once the order is shipped. Use this tracking number to monitor the progress of your delivery and plan accordingly.

We are pleased to offer free shipping on all orders, regardless of size or destination. Enjoy the convenience of receiving your items without any additional shipping costs.

While we strive to meet the estimated delivery times, please note that actual delivery times may vary based on your location and any unforeseen circumstances affecting our carrier's operations. ​

Some items may be subject to shipping restrictions or additional charges due to their size, weight, or destination. Any such restrictions will be communicated during the checkout process.

Please ensure your shipping address is accurate and complete. We cannot be held responsible for delays or misdeliveries resulting from inaccurate or incomplete address information. ​

At this time, we only offer shipping within the United States. For international shipping inquiries, please contact our customer service team for assistance.

If you have any questions or concerns regarding your shipment, feel free to contact our customer service team at 248-726-0085. ​

All products can be returned within 15 days of the order. This time frame allows you to thoroughly assess your purchase and make an informed decision.

Please be aware that all returns, once shipped, are subject to a 35% restocking fee. This fee covers the costs associated with processing and restocking returned items.

For a return to be accepted, the product must be in like-new condition and returned with its original packaging. We appreciate your attention to ensuring the product is carefully repackaged to facilitate a smooth return process.

To initiate a return, please contact our dedicated customer service team at 248-726-0085. They will assist you in the return process, provide a Return Authorization (RA) number, and answer any questions you may have.

Customers are responsible for return shipping costs unless the return is a result of our error or a defective product. We recommend using a trackable shipping service to guarantee the safe return of the item. Refund Process: Upon receiving and inspecting the returned item, we will process your refund within [number of days] business days. The refund will be issued to the original payment method used for the purchase.

Certain items may be non-returnable or have specific return conditions, as clearly stated in the product description or communicated during the purchase process.

For any inquiries about our return policy or assistance with a return, please don't hesitate to contact our customer service team at 248-726-0085.

PPD Technology specializes in providing high-quality hardware solutions. Please note that we are not a payment processor. Our focus is on delivering top-notch hardware products. ​ Eligibility for Purchases: We exclusively sell hardware to companies that process payments with Priority Payment Systems Detroit. If your business does not utilize Priority Payment Systems Detroit, please contact them directly to explore compatibility and eligibility. ​ Functionality Disclaimer: While our hardware is designed to meet industry standards, we do not guarantee functionality on the payment processing side. Any questions related to the payment processing functionality should be directed to Priority Payment Systems Detroit or an authorized reseller of Priority Payment Systems Detroit. ​ No Guarantee on Functionality Claims: We do not guarantee any of the claims of functionality made by any processing companies or authorized agents. It is recommended to verify and confirm functionality claims directly with the payment processor or their authorized representatives. ​ Contact Information: For inquiries or concerns related to payment processing, please reach out to Priority Payment Systems Detroit or an authorized reseller. If you have hardware-specific questions.